RapidFax Review

RapidFax provides an efficient and user-friendly internet fax service. RapidFax is internet based, which means there is no additional hardware or software to install. Simply log on, create an account, and start sending and receiving faxes.

Features

After signing up for their service, RapidFax allows faxing through email. Faxing can also be accomplished through the RapidFax website. This means that if you have a cell phone, you can access their website from anywhere. RapidFax allows multiple recipients for each fax. A toll-free number is given to all customers. RapidFax sends notification via email about incoming and outgoing faxes.

RapidFax does not divide the number of pages on your plan into incoming and outgoing faxes. Some plans dictate that there are 300 pages per month included, but divide that number into a specific number of pages for incoming faxes versus outgoing faxes. RapidFax simply gives a total number of pages, then allows the user to dictate how those pages are used based on actual usage. The monthly page limit can simply be used up, rather than split between incoming and outgoing faxes.

Ease of use

RapidFax has a simple and easy registration process. During the registration process, all the fees and information you need to make a decision is given. There are no hidden fees or charges that will surprise you later. Once the registration is complete, faxing is simple. Your account has easy to find information on how many pages are left per month and other details to keep you aware of the costs of your faxing.

Plans

Like most interent fax service companies, RapidFax offers a 30-day free trial period. During the trial period, you are provided with a total of 300 pages of faxing. After the trial period, there is one plan costing $9.95 per month which includes 300 pages of faxing. Additional pages are charged an additional fee depending on where they are being sent.

Customer Service

Customer service can be accessed via their telephone help line or online chat. There is also a detailed FAQ section which provides answers to most questions. RapidFax also provides an online manual, which can be viewed and downloaded in PDF format, which explains their service and how to maximize your benefits through internet faxing.

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