MyFax Review

MyFax has a great reputation among internet fax service providers. MyFax has plans available for a variety of users; small business , corporations, and individuals can all find plans to fit their usage. MyFax has no hidden charges and does not charge a set-up or installation fee.

Features

MyFax, like other internet fax service companies, allows you to send and receive faxes through your email or through their website. These faxes can be sent to multiple recipients at the same time and can be sent to any number, worldwide. Cover pages are customizable in MyFax and their services can be used with most internet services. MyFax supports over 178 different file types, including the most common word processing, spreadsheet, and image files.

With MyFax's basic plan, there can be multiple email addresses - up to five email addresses can be added on their basic plan. Where available, MyFax provides a local number. If a local number is not available, MyFax provides a toll-free number. With MyFax, users can set up incoming and outgoing fax alerts on their PDAs and cell phones. Faxes are stored online for two weeks which allows the user to download the faxes to their hard drive when they have the ability to do so.

MyFax makes sure its services are easy to use. If the user is sending a fax through email, the recipient?s fax number simply goes in the email recipient?s location, the file is attached, and then the fax is sent. MyFax allows you to customize the cover page of the fax by using the body of the email as the cover page. Their website interface is also simple to use.

Pricing

MyFax, unlike other services, does not charge a set-up fee for the account. The fax number assigned to the user will be a toll-free or local number. MyFax's basic plan is $10 a month which allows 100 outgoing and 200 incoming faxes per month. Additional pages, over those supplied in the plan, have a surcharge. There are also $30 per month plans and $40 per month plans that allow for a greater volume of faxes, incoming and outgoing. MyFax also has the ability to specially create fax plan for your needs, you simply have to contact them for more information.

Customer Support

Customer support is available online at all hours through their chat feature. Email and telephone customer support services are also provided. The FAQ page provides most answers for the customer and the help page also has valuable tips, tricks, and information to save the customer from having to call customer support. Their efficient customer service setup also has a database of questions, sorted by topic, that are most frequently asked of their customer service agents.

myFax has efficient customer service, variable pricing plans, and is user-friendly. This makes myFax one of the best internet fax services available.

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