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Metrofax Review

Metrofax is one of the leading internet fax providers in the USA. Metrofax aims to serve those who send and receive a large volume of faxes and small businesses who need a simple and efficient internet fax service. Metrofax, like other internet fax services, does not require a dedicate telephone line as their services are provided over the internet. Metrofax is a AAA rated business from the Better Business Bureau.

Features

Metrofax is user-friendly. It allows a subscriber to send 1,000 pages of internet fax per month, with a small surcharge for pages over the limit. Metrofax provides a fax number, either a toll free or local number, with each subscription. In addition, incoming files can be in PDF or TIFF format ? the user gets to choose. Metrofax has a file storage system where all the faxes are saved. This allows the user to download the faxes to their hard drive when they wish.

Transmitting an internet fax is simple with Metrofax. Metrofax works best with email: Simply attach the document you want faxed to the email and send it to the fax number you have for the recipient. Metrofax also allows internet faxes to be sent through its website or printer driver. Most image files, word processing files, and spreadsheet files can be sent with Metrofax. Metrofax allows only one email address to be placed as the recipient for all faxes, so some businesses might have to create an email address just for the incoming faxes. Additional email addresses can be added at an extra charge.

Plans

Metrofax only has one plan option for subscribers: $12.95 per month for 1,000 pages of internet fax. Metrofax does not charge a set-up fee. The second month is free under their current contract; you do not get a 30-day free trial like most other internet fax services. The plans come with local telephone numbers included for the top 100 cities across the U.S, and indeed many other cities. If no local number exists, for an extra fee you can obtain a toll free number.

Customer Service

Metrofax provides customer service 24 hours a day, seven days a week. Customer service and be contacted via a toll-free number or through their website. Metrofax has friendly, competent, and swift customer service.

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